We’re committed to inspiring and delighting everyone who enters the spaces we help create. Because we believe that welcoming, hospitable environments foster meaningful relationships that last.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
—Maya Angelou
Kyle Haakenson
Founder and Partner
“Service is about execution, and lots of people can execute, radical hospitality is about how you make people feel.”
Creative Specialist
Kathleen Selke
Founder and Vice President of Sales
“Life’s most persistent and urgent question is: What are you doing for others?”
Mia Wiggin
Creative Experience Director
“What you do makes a difference, and you have to decide what kind of difference you want to make.”
—Jane Goodall
David Pratt
Creative Specialist
“It’s not your customer’s job to remember you, it is your obligation to make sure they don’t forget you.”
—Patricia Fripp
Wenthel Javonitalla
Design Operations Manager, Studio West
“Always deliver more than expected.”
—Larry Page
Leslie Wagnon
Client Experience Associate
“We are what we repeatedly do. Excellence then, is not a single act, but a habit.”
—Aristotle
Vera Tecson
Design Supervisor, Studio West
“Always go above beyond. Always think above beyond.”
Samantha Farris
Sr. Global Client Experience Manager
“There are no traffic jams along the extra mile.”
—Roger Staubach
Annie Durfee
Client Relationship Manager
“Don’t wait for extraordinary opportunities, seize common occasions and make them great.”
—Orison Swett Marden
Anne Green
Client Experience Manager
Allison Hall
Client Experience Manager
“Being radically hospitable, giving my best self to my guests, is my calling!”
Jessica Rembert
Talent Management Manager
“To give real hospitality you must add something that cannot be bought or measured with money, and that is sincerity and integrity.”
—Douglas Adams
Bethany Icenhower
Client Experience Associate
“Quality is never an accident. It is always the result of an intelligent effort.”
—John Ruskin
Triccie Tambunting
Managing Director, Studio West
“Recognize that every interaction you have is an opportunity to make a positive impact on others.”
—Shep Hyken
Elizabeth Klusmeyer
Jr. Creative Specialist
“True hospitality consists of giving the very best of yourself to your guests.”
—Eleanor Roosevelt
Alyssa DeLuna
Creative Specialist, Studio West
“Service is about providing what’s wanted. Not what I would like to give.”
—Brian Klemmer
Aisha Pagatpat
Client Experience Associate, Studio West
“How you leave others feeling after an experience becomes your trademark.”
Nikki Lanka
Marketing Manager
“There is no hospitality like understanding.”
—Vanna Bonta
Lisa Hodapp-Balch
Creative Specialist
“Recognize that every interaction you have is an opportunity to make a positive impact on others.”
—Shep Hyken
Angela Mottu
Client Experience Associate
“Hospitality is not to change people, but to offer them a space where change can take place.”
—Henri Nowen
Amy Atkins
Design Director, NCIDQ, LEED AP
“There is nothing more beautiful than someone who goes out of their way to make life beautiful for others.”
—Mandy Hale
Czes Rivera
Client Experience Associate, Studio West
“Only a life lived to the service of others is worth living.”
—Albert Einstein
Lauren Fowler
Creative Specialist
“Business, like life, is all about how you make people feel. It’s that simple and that hard.”
—Danny Meyer
David Clarke
Client Experience Manager
“Offer an open and hospitable space where strangers can cast off their strangeness.”
—Henri Nouwen
Matthew Marshall
Client Experience Manager
“Unfettered empathy is the true foundation of hospitality.”
Miranda Davis
Client Experience Associate
“True Hospitality is a delicate balance of warmth and form.”
—Sheila Ostrander
Taylor Naus
Client Experience Manager
“Business, like life, is all about how you make people feel. It’s that simple and that hard.”
—Danny Meyer
Ally Stone
General Manager
Emily James
Customer Experience Associate
“Attention is the rarest and purest form of generosity.”
Caroline Whitman
Creative Specialist
“Creativity is thinking up new things. Innovation is doing new things.” —Theodore Levitt
Jennifer Lindenberg
Creative Specialist
“The best way to find yourself is to lose yourself in the service of others.” —Ghandi
Signe Johnson
Junior Creative Specialist
“Life’s most persistent and urgent question: What are you doing for others?"
—Martin Luther King
Gemma Quarry
Assistant Retail, Food and Beverage Manager
“Love and compassion are necessities not luxuries. Without them humanity can not survive.”
—The Dalai Lama
Travis Brittingham
Client Experience Manager
"People don’t buy goods & services. They buy relations, story and magic."
—Seth Godin
Brianna Hendryx
Client Experience Associate
"The most truly generous persons are those who give silently without hope of praise or reward."
—Carol Ryrie Brink
Kim Diaz-Smith
Director of Marketing & Social Impact Initiatives
"Beloved community is formed not by the eradication of difference but by its affirmation, by each of us claiming the identities and cultural legacies that shape who we are and how we live in the world."
—bell hooks
Asher Ramras
Head Chef and Kitchen Manager
Steph Monohan
The Shop Bar, Beverage & Event Manager
Brent Rodriguez
Client Experience Associate
—Danny Meyer
Harryette Wright
Client Experience Associate
Sarah Ray
Client Experience Manager
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